Privacy Statement

Privacy Statement

Updated Time: December 15, 2017

The CBX Software Privacy Policy describes the privacy practices of CBX Software apps and websites. If you are a resident of North America, your relationship is with CBX Software (CBX Software US) and the laws of California and the United States apply.If you reside outside of North America, your relationship is with CBX Software (CBX Software Hong Kong, CBX Software Shenzhen, CBX Software Zhuhai, CBX Software London), which is the controller with regard to your personal information collected by CBX Software, and the laws of Hong Kong, China, United Kingdom apply. Please note that in order to use our apps and websites, you authorize CBX Software to transfer your personal information across national borders and to other countries where CBX Software and its partners operate, including the United States. The privacy protections and rights of authorities to access your information in these countries may not be equivalent to those in your country. We will only transfer your personal information to these countries where permitted to do so by law and we will take steps intended to ensure that your personal information continues to receive appropriate protections.

What does this privacy policy cover?
This privacy policy describes the privacy practices of CBX Software websites, as well as our desktop apps and mobile apps that include a link to this policy (in this policy, we refer to our desktop apps and mobile apps together as “apps”). Note that “websites” include web-based services such as CBX Cloud. This privacy policy also applies to CBX Software’s marketing and advertising practices.

What information does CBX Software collect about me?
CBX Software ID, registration, and customer support
When you register to use an CBX Software app or website, create an CBX Software account, or contact us for support or other offerings, CBX Software collects information that identifies you. This includes information such as your name, company name, email address, or payment information. We may also sometimes collect other information that does not identify you, such as which types of apps you’re interested in. Some of this information is required and other information is optional. To help keep our databases current and to provide you the most relevant content and experiences, we may combine information provided by you with information from other sources, in accordance with applicable law. For example, from these sources, we may learn about the size, industry, and other information about the company you work for.

CBX Software app activation and automatic updates
When you activate your CBX Software app or when you install updates to the app, we collect certain information about your device (including your IP address), the CBX Software app, and your product serial number. Some of our apps include features that connect to our servers and offer you the ability to install updates to the app. We may keep track of information such as whether the update was successful or not. We may use the information collected through activation or app updates to validate your copy of the app and confirm that it is genuine and properly licensed.

How does CBX Software use the information it collects about me?
CBX Software uses the information we collect about you in a number of ways, such as:

  • Providing you with the CBX Software apps and websites for which you have registered, as well as any services, support, or information you have requested
  • Better understanding how our websites and apps are being used so we can improve them and engage and retain users
  • Using automated systems to analyze your content using techniques such as machine learning in order to improve our services. This analysis may occur as the content is sent, received, or when it is stored.
  • Diagnosing problems in our apps and websites
  • Tailoring a website, app, or CBX Software ad to your likely interests
  • Sending you business messages such as those related to payments or expiration of your subscription
  • Sending you information about CBX Software, new app releases, special offers, and similar information
  • Conducting market research about our customers, their interests, and the effectiveness of our marketing campaigns
  • Reducing fraud, software piracy, and protecting you as well as CBX Software

 

Does CBX Software share my personal information?
CBX Software works with companies that help us run our business. These companies provide services such as delivering customer support, processing credit card payments, and sending emails on our behalf. In some cases, these companies have access to some of your personal information in order to provide services to you on our behalf. They are not permitted to use your information for their own purposes.

Will this privacy policy change?
Occasionally, we may change this privacy policy (or other documents in the CBX Software Privacy Center) to allow CBX Software to use or share your personal information in a different way. If we do, the links to the policy on our websites (which are generally found in the footer of the website) will indicate that the policy has been changed. For new users, the change will become effective upon posting. For existing users, if the change is significant, it will become effective 30 days after posting. We encourage you to periodically review the CBX Software Privacy Policy for the latest information on our privacy practices.