CBX Software Simplifies Direct Sourcing and Merchandising for Kmart

Kmart Australia Ltd. is one of Australia’s leading retailers offering consumers a range of low priced men’s, women’s and children’s goods as well as entertainment, automotive, home and garden and other everyday products. The retailer has over 180 stores in Australia and New Zealand and offices in
five countries in four different time zones. Kmart also sells online and through a catalogue and sourcing efficiency is one of the key strengths of the company. With business expanding across the region, the company wanted to improve their purchasing and sourcing, especially direct sourcing efficiency.


Customer Kmart Australia

Website www.kmart.com.au

Retail Sector Retail supermarket, soft and hard goods

Business Need Kmart Australia wanted to improve business efficiency, information exchange and data accuracy to boost their direct sourcing business and expand their operations across the region.

Solution With partner IBM, CBX implemented a hosted solution using a SaaS model to deliver a complete sourcing, order, quote and PLM system over the Cloud.

Result The new solution reduced lead times by up to three weeks, simplified work processes and enabled accurate and real time data analysis and availability.

  • CBX helped Kmart Australia dramatically increase the volume of direct sourcing and improve the quality of products without a corresponding increase in headcount or costs. This in turn supported the implementation of Kmart Australia’s low-cost strategy which is focused on delivering great quality products to Australian families at the lowest prices.

    Michael FaganHead of Operations, Kmart Australia Limited
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