CBX Careers

CBXers pride ourselves on attracting and retaining the best and brightest in our industry. We work hard and play hard, but we also work smart. We are passionate about our work and putting Customers first.

We encourage, inspire and expect innovation every step of the way within our own internal development and in how we support long term partnerships with our Customers.

Only passionate people need apply at CBX Software

If you are self-motivated, can thrive in a dynamic, entrepreneurial environment and are seeking outstanding opportunities for professional growth, inquire today regarding openings in our corporate headquarters in Hong Kong and our global local offices in China, London, New York and Los Angeles.

We are experiencing significant growth and have openings in sales, marketing, product management, software engineering and customer service. Apply today to be part of the CBX careers team that drives a fast, friction free supply chain for our Customers. We are a global company with regional expertise with our HQ in Hong Kong, and regional offices in the UK, China, and the USA.

CBX Software employees enjoy

  • Competitive Salaries
  • Excellent Health Benefits
  • Innovative Work Environment
  • Career Growth

Roles we need

These are some of the current option we have available for CBX careers. We are always looking for great people, so if you feel like we are a good fit, we welcome you to apply.

For inquries, send us a message using the form below.

Customer Service Representative

Location: Hong Kong

Job Information             

CBX Software is currently in a global expansion phase.  We are seeking energetic and high caliber candidates to join our regional customer service team.

Job Description

  • Handle customer calls for enquiries and helpdesk support
  • Follow up customer requests and/or technical support cases
  • Provide assistance to help customers resolve problems encountered
  • Escalate technical issues to application support for additional troubleshooting
  • Monitor SLA metrics according to customer agreements and internal regulation
  • May require shift duty

Requirements

  • Graduates in IT related discipline
  • 1 year of working experience
  • Patient, self-initiated, hard-working & willing to learn
  • Team player, with effective communication and interpersonal skills
  • Fluent in spoken and written English and Mandarin

If interested, applicants should send all of the following:

1)         Cover Letter

2)         Resume

3)         University Transcripts

4)         Reference letters (if any)

5)         Technology certificates (if any) Please send by email to hr@cbxsoftware.com or by post to  Human Resources Manager, CBX Software, Unit 1601-04, 909 Cheung Sha Wan Road, Lai Chi Kok, Hong Kong

Implementation Consultant
CBX Software is expanding and actively hiring for permanent Implementation Consultant positions in the US, Europe and Asia. The Implementation Consultant works closely with our clients to define, implement and test CBX systems/solutions.

Desired experience

Prior experience in retail a plus. Experience in system integration. Familiarization with EDI a plus. Experience in system development lifecycle.

Studies

Bachelor’s degree in Information Technology/System, Computer Science, Operations Research or other relevant qualification.

Responsibilities:

Facilitate requirement gathering/clarification sessions with client’s subject matter experts. Leverage Core’s best practices and work with client to define “to-be” process. Prepare detailed specifications (including user interface, use cases, business logic, data model) for configuration and customization.

Liaise with and support Core’s technical/implementation team on configuration and customization.

Prepare test plan and detailed test cases/scripts; support internal QA team and client in test execution.

Provide training and support to client of standard package and tailored system.

Project management (applicable to Senior Implementation Consultant). Bachelor’s degree in Information Technology/System, Computer Science, Operations Research or other relevant qualification.

Desired requirements

Excellent written, oral and presentation skills (English).

Strong workshop/requirements facilitation skills.

3+ years of business analysis.

Able to travel extensively (as required on project)

If interested, applicants should send

  1. Cover Letter,
  2. Resume/CV,
  3. University Transcripts and
  4. Reference letters by email to hr@cbxsoftware.com.
Industry Consultant
Job description

This is a dynamic, client facing and fast paced role where you will:

  • Support CBX team with day-to-day qualification of sales opportunities.
  • Conduct pre-sales discovery workshops to identify and qualify client issues, requirements and situation.
  • Make recommendations on how client issues and requirements can be addressed through CBX technology.
  • Articulate, document and present client requirements and proposed solution to a variety of internal and external stakeholders.
  • Demonstrate how CBX technology can meet client requirements.
  • Provide insight to client about the adoption of relevant industry good practices and the use of CBX technology.
  • Extensive travel will be required at time, including international (mainly Europe).

Job requirements

As an Industry Consultant you will need to have a blend of skills, including

  • Driven attitude, commercially aware
  • First rate presentation skills
  • Excellent written and oral communication skills
  • Ambition and desire to capitalize on the opportunity
  • Attention to detail and first-rate analytical ability
  • The ability to demonstrate software in a customer-facing environment.

Your experience will include,

  • Supporting an enterprise grade software solution sales team
  • Background in technical pre-sales, implementation and/or training of enterprise grade software solutions
  • Knowledge of the supply side operations in retail, wholesale and manufacturing industries
  • An understanding of enterprise grade software implementation methodologies.
  • Direct implementation experience of relevant or like technologies will be a plus (in particular PLM, Sourcing, Order Management, Supply Chain Visibility, ERP, BI, WMS)

If interested please attach and send all of the following to hr@cbxsoftware.com

  • Cover Letter
  • Curriculum Vitae
  • References

Your Name*

Your Email*

Your Phone Number*

Your CV* (pdf or doc)

Subject*

Your Cover letter

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